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1) The door comes up half
way and gets stuck
- The door might not be
balanced, so it is putting
stress on your opener
- Call us for service
2) The door hits the ground
and bounces back up
-The limit switches need
adjusting or have gone bad
3) The door opens on its own
- There might be a short in the
wiring
- Remote / wall station unit may
have a stuck button
4) My door feels really heavy
when I open it
- The door may need to be
balanced and the tension on the
springs may need to be adjusted
5) My door is making loud
noises
- Call Anchor Doors for a
preventative maintenance service
and we will inspect and repair
your door
6) My door won’t open
- You might have a broken spring
7) I can see daylight under
the door
- You may need a new bottom
weather seal
8) The door won’t close when
I hit the wall buttons
- Something may be blocking the
safety eyes
- Try wiping them down
- Make sure the lights are on
and that they are lined up
9) My door shakes and wobbles
a. Your hardware might be really
old and may need to be replaced.
10) My opener runs but
nothing happens
- Check to make sure that the
disconnect arm is not disengaged
- You may need a new gear kit
11) Rain is coming in under
my door
- Your concrete driveway may not
be level
- We can try a larger weather
seal
12) How do I put my door in
manual mode?
- You will need to pull the red
cord that is hanging down from
the top your garage door
- Then, you can open and close
the door by hand
13) What is headroom and how
much do I need?
- Headroom is the distance from
the top of your door to the
lowest point of the ceiling or
any obstructions of the garage
door opener rails, such as pipes
or ductwork
- A door and opener installation
usually requires 15” headroom.
In a low headroom situation, we
can complete the installation
with as little as 5”.
14) What does R value mean?
- R-value is a measurement of
thermal effectiveness, or level
of insulation. The higher the
R-value, the better the door
insulates.
15) Can I get replacement
sections for my door?
- Yes, most of the time you can
replace your sections, but it
depends on the brand, model, and
how old it is. Exposure to the
elements will alter the
appearance of the door over time
and a replacement section may
not match.
16) Can I install my old
garage door opener on my new
door?
- Yes, but we recommend
replacing the old opener to
ensure the unit is equipped with
all of the latest safety
features required to protect
your family and pets.
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